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Micro USB connector broke

Posted: Tue Jun 19, 2018 4:47 pm
by CorteX7
Dear Gimx Team.
It was not Long ago that I recieved my adapter from your Shop. Sadly my was very instable and today the Micro usb connector just felt of the rest of the Adapter. Is there any warranty for the Adapter and how can I send it back ?
Greetings.

Re: Micro USB connector broke

Posted: Tue Jun 19, 2018 5:16 pm
by Gevorian
No you have to buy a completely new one, or build your own which is much cheaper.

Parts:
https://www.banggood.com/CP2102-USB-To- ... ?rmmds=buy
https://www.banggood.com/ATMega32U4-BS- ... rehouse=CN

Re: Micro USB connector broke

Posted: Tue Jun 19, 2018 5:42 pm
by GoDlike
What the holy hell? You are not from the GIMX team so please not answer our warranty questions.

Was the micro-usb connector a bit unstable from the beginning?

I requested @Matlo to reply to this thread. Please wait for his reply.

Regards,
Daniel

Re: Micro USB connector broke

Posted: Tue Jun 19, 2018 5:46 pm
by Matlo
Please send an email to labs@gimx.fr. This email address is dedicated to customer requests.
Include your order number and a picture showing the defect.