Made an error with my address. Help please.

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Raggasonic
Posts: 2
Joined: Mon May 28, 2018 7:26 am

Made an error with my address. Help please.

Post by Raggasonic » Mon May 28, 2018 7:40 am

Hello,
after ordering my 2nd GIMX-adapter, I realized my address had a mistake.

Case1:
How can I see where it has been brought back, so I can pick it up myself? I asume this will not happen because I did not get the usual information from my local postoffice (small letter with 'could not be delivered, pick up at ...' and so on).

Case2:
I assume it must have been sent back to the sender. Therefore I want to give you my correct address and of course pay the new added delivery costs.



I do not prefer posting my address in the forum, so is it possible to write me pm's?
Order detail:
Order #3275 (16 May 2018)


Thank you very much in advance.
Excuse me if this support thread is not the proper way to concact you in this case :roll:

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Matlo
Posts: 5041
Joined: Wed Jul 06, 2011 7:01 am
Location: France
Contact:

Re: Made an error with my address. Help please.

Post by Matlo » Mon May 28, 2018 7:51 am

Hello,

Please send a mail to labs@gimx.fr (this email address is reserved for customer support).
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