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Adapter is broken

Posted: Fri Feb 16, 2018 3:27 am
by groznyiv
I have tried to connect my adapter and it will not work. This is the error message

Code: Select all

global option -l with value `log.txt'
global option -c with value `LogitechDrivingForceGT_G29.xml'
controller #1: option -p with value `COM5'
now reading arguments for controller #2
status flag is set
subpos flag is set
force_updates flag is set
GIMX 7.1 x86_64
Windows 7 SP1 x64
Kernel version: 6.1 (7601)
../gimxcommon/src/windows/async.c:327 async_read_timeout: ReadFile failed: timeout expired.
Error: failed to read packet header from the GIMX adapter
../gimxcommon/src/windows/async.c:327 async_read_timeout: ReadFile failed: timeout expired.
Error: failed to read packet header from the GIMX adapter
../gimxcommon/src/windows/async.c:327 async_read_timeout: ReadFile failed: timeout expired.
Error: failed to read packet header from the GIMX adapter
../gimxcommon/src/windows/async.c:327 async_read_timeout: ReadFile failed: timeout expired.
Error: failed to read packet header from the GIMX adapter
../gimxcommon/src/windows/async.c:327 async_read_timeout: ReadFile failed: timeout expired.
Error: failed to read packet header from the GIMX adapter
../gimxcommon/src/windows/async.c:327 async_read_timeout: ReadFile failed: timeout expired.
Error: failed to read packet header from the GIMX adapter
../gimxcommon/src/windows/async.c:327 async_read_timeout: ReadFile failed: timeout expired.
Error: failed to read packet header from the GIMX adapter
../gimxcommon/src/windows/async.c:327 async_read_timeout: ReadFile failed: timeout expired.
Error: failed to read packet header from the GIMX adapter

The micro usb plug on the adapter appears to be damaged.

David

Re: Adapter is broken

Posted: Fri Feb 16, 2018 7:07 am
by Matlo
Hello,

Please send an email to customer support.
The email address is provided at the bottom of the product page.

Resolved - Great Service - Re: Adapter is broken

Posted: Thu Mar 15, 2018 11:37 am
by jseyerle
hi all,
I wanted to say the gimx team immediately replied to my message of a broken adapter and resolved the issue.
You can trust these guys. Top service.

Re: Adapter is broken

Posted: Thu Mar 15, 2018 1:29 pm
by GoDlike
Im sorry you encountered problems. Please send an e-mail to the customer support. We'll look into this microUSB plug issues ASAP.

Re: Adapter is broken

Posted: Thu Nov 22, 2018 11:18 pm
by sergoO
Hello, I have the same error.

teensy-loader-OK
Arduino ide - OK
FAQ - OK
Check the cables - OK
rx,tx-OK

win7-64x
DFGT
cp2102-teensy2.0

help me :cry:
to buy a new one? teensy or cp2102?

Re: Adapter is broken

Posted: Fri Nov 23, 2018 4:35 am
by kaiba_seto2004
Please create a new thread and provide us more information: log file, ...