GIMX 6.9 update problems

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Spronk
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Joined: Fri Mar 11, 2016 3:51 pm

GIMX 6.9 update problems

Post by Spronk » Mon Oct 09, 2017 4:43 pm

Hi Matlo,

I have had a couple of attempts to replace my working version of GIMX 6.8 with 6.9. on Windows 7 64 bit. Each time I run the launcher, I get a message that the Dualshock Controller cannot be found. The Error log looks like this:

Driver file operation error. Failed to open device symlink \\.\UsbDk (The system cannot find the file specified. Error code = 2)
Driver file operation error. Failed to open device symlink \\.\UsbDk (The system cannot find the file specified. Error code = 2)
global option -l with value `log.txt'
global option -c with value `LogitechMomoForce_G29.xml'
controller #1: option -p with value `COM3'
now reading arguments for controller #2
status flag is set
subpos flag is set
force_updates flag is set
GIMX 6.9 x86_64
Windows 7 SP1 x64
Kernel version: 6.1 (7601)
USB adapter detected, controller type is: G29 PS4.
gusb.c:1065 gusb_open_ids: libusb_get_device_list failed with error: Other error
gusb.c:1065 gusb_open_ids: libusb_get_device_list failed with error: Other error
No controller was found on USB buses.
gimx.c:242 SDL_main: no adapter detected

A system restore gets me back to GIMX 6.8 again. I am following the instructions, and the system is restarting after the drivers have been installed, but I just get the same issue. The last two updates have worked seamlessly, so I am a bit puzzled. Do you have any thoughts?

Thanks in anticipation,

Spronk

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Matlo
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Re: GIMX 6.9 update problems

Post by Matlo » Mon Oct 09, 2017 6:35 pm

Hi,

Thanks for letting me know.

Does this happen if you skip the USBDK installation at the end of the GIMX setup?
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Spronk
Posts: 12
Joined: Fri Mar 11, 2016 3:51 pm

Re: GIMX 6.9 update problems

Post by Spronk » Mon Oct 09, 2017 8:52 pm

Hi Matlo,

I ran the update again, and unchecked the USBDK and CP210 boxes, just leaving the box for GIMX launcher checked. This has now worked, and I am running GIMX 6.9.

Many thanks,

Spronk :D

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Matlo
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Re: GIMX 6.9 update problems

Post by Matlo » Tue Oct 10, 2017 1:39 pm

Hi,

Is your windows version up-to-date?
Could you please make a restore point and then try to install USBDK from the "C:\Program Files\GIMX\tools" directory?
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Spronk
Posts: 12
Joined: Fri Mar 11, 2016 3:51 pm

Re: GIMX 6.9 update problems

Post by Spronk » Wed Oct 11, 2017 8:25 pm

Hi Matlo,

I tried to install the latest version of USBDK from the directory, but it did not complete the install:-
USBDK Runtime Libraries
"There is a problem with this windows installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."

When I tried to start GIMX launcher, I had the same issue with the Dualshock controller not being found:
" X No Dualshock controller was found on USB ports"

Over to you :|

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Matlo
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Re: GIMX 6.9 update problems

Post by Matlo » Thu Oct 12, 2017 5:23 am

Could you please check if there are driver updates for the USB 3 controller?
What is the exact model of your motherboard (or computer, if it is pre-assembled)?
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