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Official GIMX adapter not detected

Posted: Sun Jul 16, 2017 6:12 pm
by VGWoller
Hi there,

I got the official adapter from the GIMX store. I'm trying to connect my Logitech DFGT to my PS4.

Here's the log file:
global option -l with value `log.txt'
global option -c with value `LogitechDrivingForceGT_G29.xml'
controller #1: option -p with value `COM3'
now reading arguments for controller #2
status flag is set
subpos flag is set
force_updates flag is set
GIMX 6.8 x86_64
Windows 7 SP1 x64
Kernel version: 6.1 (7601)
../common/windows/async.c:344 async_read_timeout: ReadFile failed: timeout expired.
can't read packet header
../common/windows/async.c:344 async_read_timeout: ReadFile failed: timeout expired.
can't read packet header
../common/windows/async.c:344 async_read_timeout: ReadFile failed: timeout expired.
can't read packet header
../common/windows/async.c:344 async_read_timeout: ReadFile failed: timeout expired.
can't read packet header
../common/windows/async.c:344 async_read_timeout: ReadFile failed: timeout expired.
can't read packet header
../common/windows/async.c:344 async_read_timeout: ReadFile failed: timeout expired.
can't read packet header
../common/windows/async.c:344 async_read_timeout: ReadFile failed: timeout expired.
can't read packet header
../common/windows/async.c:344 async_read_timeout: ReadFile failed: timeout expired.
can't read packet data
../common/windows/async.c:344 async_read_timeout: ReadFile failed: timeout expired.
can't read packet header
../common/windows/async.c:344 async_read_timeout: ReadFile failed: timeout expired.
can't read packet header
gimx.c:208 SDL_main: no adapter detected
My steps to get there were:

1. Download GIMX 6.8, installing the USBDK and CP210x drivers
2. Download compatible Logitech gaming software for the wheel
3. Plug in wheel and (a switched off) DS4 via usb.
4. Plug official adapter into PC and PS4.
5. Run GIMX launcher, select Logitech DFGT_G29.xml config, check everything is detected which it is.
6. Click start, see log file above.

Thanks for your help.

Re: Official GIMX adapter not detected

Posted: Sun Jul 16, 2017 8:04 pm
by Matlo
Hi,

Please make sure that the micro USB plug of the cable is fully inserted into the adapter.
Also make sure to turn the PS4 on before starting GIMX.

Re: Official GIMX adapter not detected

Posted: Tue Jul 18, 2017 7:55 pm
by VGWoller
Matlo wrote: Sun Jul 16, 2017 8:04 pm Hi,

Please make sure that the micro USB plug of the cable is fully inserted into the adapter.
Also make sure to turn the PS4 on before starting GIMX.
Hi there,

I've done both of these things, and get the same error. I've also tried with a different usb cable for the adapter, and even on a second PC. All the same error :(

Re: Official GIMX adapter not detected

Posted: Wed Jul 19, 2017 6:06 am
by Matlo
Sorry to hear about this.
Can you send a message at the customer support email indicated at the bottom of the product page?
Make sure to mention your order number.